Frequently Asked Questions

What do i get when I purchase a domain name?
When buying a business name from us you will become the new legal owner of the domain name.

What payment options do you accept?
For payments up to $300 we accept Paypal payments (Visa, MasterCard, American Express and Discover).
For more than $300 we accept payments through Sedo.
We also accept payments with online Bank Transfer or Wire Transfer.

After I have purchased a domain, how do I take ownership of it?
As soon as we have verified that your payment has been processed and secured in full, we will request the necessary information from you to perform a domain transfer.

How long does the domain transfer process take?
Account Transfers: In most cases we will ask you to receive the domain at it’s current registrar. This is known as an account transfer or push, and can normally be completed within 24 hours of receipt of payment.
Registrar Transfers: If for some reason you need to move the domain to a new registrar, we will assist you in performing a registrar transfer. However please be aware a registrar transfer can take up to 7 days. The exact number of days varies from one registrar to another.

Is there a refund policy?
All domain sales are final. Refunds or exchanges are not allowed once an order has been completed.

Help & Support domainsales@univelse.com